futronic: Mission Eastern Europe – Poland

2012-08-06 | Markets & trends

futronic is a leading international supplier of complex automation solutions. Sales and after-sales service are taken care of by a network of agents and partners acting on the global player’s behalf. Staff from the Tettnang headquarters also make regular trips to all five continents to pay personal visits to customers. In April and June last year, Stephan Pies and Marc Meersschaut went to Poland to learn more about the people who live there, the local markets and the key players of its container glass industry. Here is what the two futronic envoys experienced on their travels.

futronic is a leading international supplier of complex automation solutions
We’ve had customers in Poland for many years,” said Marc Meersschaut, sales engineer at futronic, back at the start of the year 2011. Despite this, relationships with them have, in the past, tended to be merely indirect, with most business conducted through plant and equipment manufacturers such as Heye International or GPS. There was a strong desire to change this situation by strengthening existing contacts and forging new ones. “We maintain close links with clients in numerous different markets all over the world through our sales network and agents,” Meersschaut explained. “We are aiming to intensify our contacts with Polish customers in a similar way, in order to improve our service quality and, above all, be capable of providing direct support whenever it’s needed.”

Our man for Poland

Stephan Pies, who joined the futronic sales team in mid-February 2011, was quickly identified as the best person for this sensitive task. After several weeks of meticulous preparation, he and Meersschaut embarked on their first trip to Poland in April. Their ports of call included Trendglass Sp z.o.o. in Radom, the Ardagh Glass Group glassworks in Gostýn and Wyszków and Tettau flacon manufacturer Heinz Glas in Dzialdowo. A follow-up visit was arranged for the summer. On 4 July, they flew from Munich via Frankfurt to Poznan, Poland’s fifth biggest city, with a population of more than half a million, for a six-day stay. Poznan is a university location, a major centre of industry ...


Article taken from Glass Machinery Plants & Accessories bi-monthly magazine (6 issues per year)
Year: 2012 number: 2
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