Hegla: strength in company and market strategy; with top class satisfaction, service, collaboration

2016-02-20 | Company news

During the last edition of Vitrum in Milan, Italy, Manfred Vollbracht, Hegla’s Managing Director, and Thomas Wellendorf, Area Manager for Eastern and Southern Europe, spoke to us about how the company is continuing to grow and develop. Machinery developments aimed at improving product quality and work conditions are also high on the company’s list of goals.

Hegla: strength in company and market strategy; with top class satisfaction, service, collaboration
Glass-Technology International (GT-I): Thank you for speaking to us Mr. Vollbracht, we would like to ask you about how and what Hegla is developing, market situation, and what is happening and changing.

Hegla, Vollbracht:
At present we are working with different markets and, as you know, some markets are better than others, and on the whole things are still a little slow. We can, however, also say that we are continuing to grow and develop constantly. Quite recently we opened an additional plant in Beverungen to extend our production space by 10,000m². But obviously, our growth and development rate depends on the market situation.
Our company philosophy has two important goals – to have growth in our company organization and service department, continuing to guarantee the best levels of satisfaction to our customers, because it is essential to have good customer relationships that can be maintained over a long period of time.
The other really important goal is to have top-level innovations, with the highest quality. It is important to have new ideas and to be highly innovative, but at the same time you need to have high quality and good, fast service.
Research and development, good customer service and the highest quality of products – these are the ‘backbone’ of our company strategy.
That is also the reason why we are taking part – once again – in Vitrum here in Milan.
The importance of taking part in Vitrum is becoming more and more focussed on a smaller number of im...







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Article taken from Glass-Technology International bi-monthly magazine (6 issues per year)
Year: 2016 number: 1
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